How can we help?

Everything about our games, your account, how we keep your details safe, and our policies, all in one place.

Our games

All 31 games are original Loves Dasha games, built by our own studio and hosted on our own server.

Browse games
What kinds of games do you have?

Mostly slot-style games with their own themes, from Dracula's Castle to Sugar Kingdom, plus quick games: Plinko, Keno and Diamond Scratch. You'll find them all on the games page, where you can filter by type and theme.

Do I need to download anything?

No. Every game runs in your web browser on desktop, tablet or phone. We recommend an up-to-date version of Chrome, Safari, Edge or Firefox.

Can I play without an account?

Yes. Every game works without signing in. An account simply saves your coins, level and recent games on our server.

Is there any real money involved?

No. There is nothing to buy and nothing to win. Coins are free, have no cash value and can't be withdrawn, sold or exchanged for prizes.

A game won't load. What should I do?

Refresh the page first. If that doesn't help, clear your browser cache, turn off any ad blocker for our site and try again. Still not working? Tell us which game and what device you're using.

Accounts, coins and levels

How do I create an account?

Go to Create an account. Choose a username, add your email and a password, and confirm you're 18+ and in the UK. Or press "Sign up with Google" and pick a username.

How do I get coins?

You get 50,000 coins when you join. After that, collect 10,000 free coins once every 24 hours from your account page. Coins can never be bought.

How do levels work?

You earn 25 XP when you open a game while signed in (once per game per hour), 50 extra XP the first time you try a game, and 100 XP each time you collect your daily bonus. There are ten levels: Rookie, Player, Regular, High Roller, Star, Ace, Champion, Legend, Icon and Dasha's Favourite.

I forgot my password.

Use our contact form with the topic "Forgot password" and the email you signed up with. We'll verify it's you and help you set a new one. Never send your old password to anyone, including us.

Can I change my username or email?

You can add or change your first and last name on your account page. To change your username or email, contact us from the email address on the account.

Sign-in and security

Your login details and everything you send us are handled on our server, never exposed in your browser.

Server-side forms and accounts

Sign-up, sign-in, account changes, contact and Player Care forms all post directly to our server over HTTPS, where they're checked and processed. Accounts aren't kept in public tables or in your browser, and no database queries or account files can be seen or opened from the web.

Hashed passwords

Your password is stored only as a one-way hash. Nobody can read it back, including our team.

Secure session

A single HttpOnly, secure cookie keeps you signed in. It expires when you close your browser, and you can sign out any time.

Lockout and logging

Five wrong passwords lock an account for 15 minutes. Every sign-up, sign-in and form submission is recorded in a private server log, without passwords, so we can spot and stop misuse.

Need a break?

Ask Player Care to pause your account, add limits or close it for good. You can also delete your account yourself from your account page at any time.

Still need help?

Send us a message or email [email protected]. We usually reply within one working day.

Contact us